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                           Warranty Information

 

We guarantee your Bruzergear product against defects in materials or workmanship under normal wear and tear for the life of the product.

We pride ourselves on our quick turn-around for repairing your backpack so you can get back into the field quickly and pain free. If you need a repair on your backpack that is outside the normal wear and tear of the backpack we will do our best to fix the backpack. 

Our warranty is not designed to allow the purchaser to drag the backpack behind a car and send the backpack in for a replacement backpack.  Our backpacks have been UV tested; however leaving your backpack in the backyard since last hunting season will also not yield you a new backpack. 

At Bruzergear we have seen every type of situation to know normal wear and tear from abuse.  Send us a check for $14 along with your backpack to be fixed and your backpack will be returned as quickly as possible.  If we encounter a problem we will notify you by phone or email. 

We understand accidents happen and we are prepared to find a way to make every customers experience, the one that keeps you faithfully returning for years to come.  Thank you for your continued commitment to Bruzergear and Happy Hunting.

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